— Surti Envelopes
Last Updated: September 30, 2026
Welcome to Surti Envelopes! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our premium gift envelopes, wedding covers, and occasion covers. By accessing our website and placing an order, you agree to comply with and be bound by these terms.
This website is owned and operated by Saminabi Abdulkadar Memon.
1. General Overview
- Brand & Ownership: “Surti Envelopes” is operated by Saminabi Abdulkadar Memon. References to “we,” “us,” or “our” refer to the site owner.
- Acceptance of Terms: By using our site and purchasing our products, you agree to these Terms and Conditions in full. If you disagree with any part of these terms, please do not use our website.
2. Privacy & Information Collection
By using our services and placing an order, you explicitly agree and consent to the collection, storage, and processing of your personal information by the site owner (Saminabi Abdulkadar Memon).
- Purpose of Collection: Your information (including your name, shipping address, phone number, and payment details) is collected strictly for order processing, fulfillment, delivery, and quality maintenance purposes.
- Data Security: We are committed to protecting your privacy and ensuring your data is handled securely and responsibly.
3. Products, Pricing & Accuracy
- Offerings: We specialize in premium gift envelopes, wedding covers, and other occasion covers.
- Pricing: All prices listed on the website are subject to change without notice. We reserve the right to modify or discontinue products at any time.
- Representations: While we make every effort to display product colors, designs, and details accurately, slight variations may occur due to screen settings or handcrafted nature.
4. Orders, Cancellations & Payments
- Order Acceptance: All orders are subject to availability and confirmation of payment.
- Cancellations: Orders can be cancelled within 24 hours of placement, provided they have not yet been dispatched. You may cancel by reaching out to our customer service at 9898042317.
5. Damage, Quality Protection, Returns & Refunds
Your peace of mind is our priority:
- Damage & Quality Guarantee: If any item arrives damaged or defective, we will replace it immediately at zero additional cost or issue a 100% refund.
- Returns: Returns made within 7 days of delivery are eligible for a 100% refund (items must be unused and in original packaging).
- Refund Timelines: Refunds are issued to the original payment method within 48 hours after we receive the returned product (subject to courier transit times).
6. Intellectual Property
All content featured on this website, including but not limited to text, graphics, logos, product designs, images, and software, is the exclusive property of Saminabi Abdulkadar Memon (Surti Envelopes) and is fully protected by applicable intellectual property and copyright laws. Unauthorized reproduction, modification, distribution, or republication of any material from this site is strictly prohibited without prior written consent from the brand owner.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Saminabi Abdulkadar Memon and Surti Envelopes shall not be held liable for any indirect, incidental, special, or consequential damages—including loss of profits, data, or goodwill—arising out of or in connection with your use of our website, our services, or any products purchased. Our total aggregate liability for any claims under these terms shall be strictly limited to the total purchase price paid by you for the specific item(s) in question.
8. Governing Law
These Terms and Conditions, as well as any separate agreements or transactions through which we provide products and services to you, shall be governed by and construed in accordance with the laws of India. Any legal disputes, claims, or controversies arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the local courts located within our operating region (Surat, Gujarat).
9. Contact Information
If you have any questions regarding these Terms and Conditions, order cancellations, or returns, please contact us:
- Customer Service Number: 9898042317
- Brand Owner: Saminabi Abdulkadar Memon